Privacy Policy
Last updated: May 5, 2026
This Privacy Policy describes how LoneBid collects, uses, and protects the personal information you provide when using our auction platform. We are committed to handling your data responsibly and transparently.
1. Information We Collect
We collect the following categories of information:
- Account data: name, email, phone number, and password.
- Address data: shipping and billing addresses you provide.
- Activity data: bids placed, lots watched, and pages visited.
- Device data: IP address, browser, and approximate location.
2. How We Use Your Information
We use your data to operate the auction platform, authenticate sign-ins, process winning bids and shipments, communicate important account updates, prevent fraud, and improve our services.
3. Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember preferences, and analyze traffic. You can manage cookie preferences via the cookie banner shown on first visit. Essential cookies cannot be disabled without breaking core functionality.
4. Sharing & Disclosure
We share personal information only when necessary:
- With sellers and buyers, when needed to complete a transaction.
- With trusted service providers (payment processors, shipping partners).
- When required by law, court order, or to protect our rights.
We do not sell your personal data to third parties.
5. Data Security
We protect your data with industry-standard encryption in transit (TLS) and at rest. Access to systems containing personal data is restricted to authorized personnel. No transmission over the internet is fully secure, however, and we cannot guarantee absolute security.
6. Data Retention
We retain account and transaction data for as long as your account is active and for a reasonable period afterwards to comply with tax, accounting, and legal obligations.
7. Your Rights
Depending on your jurisdiction, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and data.
- Object to or restrict certain processing.
- Receive a portable copy of your data.
To exercise these rights, contact privacy@lonebid.com.
8. Children's Privacy
LoneBid is not directed to children under 18. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it promptly.
9. International Transfers
Your data may be processed in countries outside your own. Where required, we use standard contractual clauses or equivalent safeguards to protect your data during transfer.
10. Changes to This Policy
We may update this Policy as our services evolve. The "Last updated" date at the top reflects the most recent revision. Continued use of LoneBid after changes constitutes acceptance.
11. Contact
Questions about this Policy? Email privacy@lonebid.com. See also our Terms & Conditions.